Claims Information:
At Rozon Insurance Brokers Ltd we understand how unsettling a claims situation can be. We are here to make your claims settlement process as smooth as possible.

As part of our value added services, Rozon Insurance Brokers Ltd offers 24 hour emergency service; 7 days a week.

Losses reported to your insurer (Insurance Company) stay on your history whether a claim is paid out or not. Coverage will be determined before a loss is reported to the Insurer. Your file will also be reviewed for previous claims to determine if the reporting of an additional claim will have any effect on your policy (raise in deductible or possible non-renewal).

How to Report a Claim:
In the event of an after business hours claim, you may choose to do one of the following:

• Most insurance companies offer 24 hours claims assistance, you should first attempt to contact your insurance company directly using the contact information as displayed below
• Alternate action would be to use our 24 hour emergency claims service by contacting PCA Adjusters Inc. (P) 1-800-722-9556 (F) 1-800-722-7896
  Email: info@pca-adj.com Website: http://www.pca-adj.com
• Also, we would ask that you contact your broker @ Rozon Insurance Brokers Ltd upon the next business day regarding the claim reported directly to the insurance company and not through our office. You may also advise our office of claims information via our email claims form.

Recommended Reporting Procedures:

• Contact authorities as soon as possible after a loss (police, fire, ministry of transport, ministry of environment, etc)
• Immediately report all claims to Rozon Insurance Brokers Ltd or directly to Insurance Company
• Report any possible injuries
• Gather witness information if any (name, phone number, etc)
• Make no statements following the accident

When notifying, we will require:

• Your personal information
• Your policy number (for auto policy, please refer to “pink” liability slip)
• The date, time and description of the loss (fire, theft, accident, etc)
• Details of any police or emergency authorities involved
• Details of any third party

Insurance Companies Claims Contact Numbers:

• AVIVA
  866-692-8482
• Dominion of Canada Insurance Company
  800-661-5522
• Economical Insurance Group
  800-607-2424
• Glengarry Farmers Mutual
  613-525-2557
  800-263-7684
  613-930-9615
• Gore Mutual Insurance
  800-265-8600
• Grenville Mutual Insurance
  800-267-4400
• Kingsway General
  800-265-5458
• Intact Insurance
  866-464-2424
• Optimum Frontier
  877-806-8023
• Perth Insurance
  800-607-2424
• Western General
  800-607-2424
• York Fire & Casualty
  866-864-1113
  

Click Here to request more information about claims services